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Atypical Summer In The Consumers- Banks Relationship

During the summer months, consumers sent 50% more requests to the Alternative Banking Dispute Resolution Center (CSALB) compared to the same period last year, and the number of negotiations between consumers and banks is 60% higher than in June, July, and August of 2023.   For example, in the first week of August, consumers submitted 114 negotiation requests to banks, the second-highest weekly number this ...

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